FC27 Companion app - not possible to login

Hello everyone,

I've read a lot on this forum to try and find my problem, and apparently some people mention it, but there's no feedback provided on this matter. I also made sure to read to try and find my issue on those "megathreads", but it's simply not there.

FC27 Companion App is simply not working on my mobile phone, as it always did. Here's the behavior I found:

• It shows the first screen with only 2 options: "login" or "learn more";
• I click on login;
• A pop-up window of chrome shows up, showing the EA website asking for login credentials (email + password);
• I put my credentials and sign in;
• Then I get the screen that you'll see on the attachment, where it just stays blank, without prompting me to authenticate myself via text message, as it always does.

Another behavior I noticed:

• When trying this process more than 1 time, multiple pop-up pages appear asking for the same login, without any changes in behavior;
• If you reinstall the app, nothing changes;
• If you clear your browsing data (mine was from chrome), it does prompt the verification step to happen, but the end result is the same.

It's important to be noted that I contacted EA support twice, and this was the response from each of the interactions, respectively:

• The problem was that I only had my phone number as a verification method. So I added an email address and it obviously did nothing to solve my issue;
• This problem was not something support could help me with, so they sent me here.

One last note, that may help (or not): FC27 companion web access login is possible, as I tested it today, but the companion app is not. So what I don't need is working, and what I do need to work is not.

Does anyone have any idea what we should do?