Ideas

maxmur08's avatar
maxmur08
New Spectator
26 days ago

Submitted evolution of joel ideho into sbc by accident, cant evolve new version

I Submitted an evolution of joel ideho into sbc by accident and when I have re-purchased the card to start a new evolution it says there is already and evolution for this player in my club but its not because it submitted into the sbc. Can you reset the player for me so that can do a new evolution. Xbox player gamer tag(Murdy82)

7 Comments

  • KJDGAMES's avatar
    KJDGAMES
    New Spectator
    3 days ago

    I’m in the same boat I’m trying to evolve a player that I accidentally put into an sbc and I can’t put the newly purchased card in because this error 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Sorry to say DVarrios​ but our live support team cannot assist with issues like this.

    There is nothing that we or anyone else at EA can do to help.

    Darko

  • How do we contact ea support on this, i have the same issue and i am losing days to use the future stars academy evo

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    26 days ago

    We can pass the feedback on maxmur08​ but there is nothing that we can do in situations like this.

    Darko

  • maxmur08's avatar
    maxmur08
    New Spectator
    26 days ago

    If you cant reset this its a major flaw in the game and the game shouldn't allow you to submit evo'd players to sbc's

  • maxmur08's avatar
    maxmur08
    New Spectator
    26 days ago

    But i dont want a new item. I have re purchased the base card from the market and I cant evo it because it says there i have already evolved this card but the card no longer exists in my club as it has been submitted 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Sorry to see that you are having issues maxmur08​ 

    In cases of accidental bids, listings, submissions or sells there is nothing that we can do to assist with this.

    We cannot reverse the action or grant you a new item.

    Darko