Community ManagerSorry to see that you are having issues adamhall_2002
When the crash occurs do you see an error message of any kind?
Hard crashes like this are generally system-related. Have you done any troubleshooting on the Xbox?
Darko
It is not an Xbox issue as it happens to me and every other next gen game works bar fc, I’ve even had my Xbox checked and cleaned to make sure there is no issues, there is an issue with your next gen title on Xbox series x for some peopleEA_Darko
The issue has been happening in a EA Sports games since 2021. Just experienced another Xbox Series X/S shutdown yesterday in Manager Career mode. Went to Team Management tab and clicked on create new tactic, then attempting to rename the sheet. Console stalled for five seconds, the sheet did not rename, became relabeled 'Undefined' then console shut off. Noticed several completely random instances of this behavior; changing settings in menu, Manager Career mode, playing matches in Kick-Off. Only happens when playing FC 27, FC 26, FC 25, and NCAA Football 25. Have read thousands of forums where people have indicated happens in Madden series, however, have refused to purchase that game, since going downhill in the past eight years.
Community ManagerHey all, if this was game related then we would generally be seeing a lot of posts about it.
What we are seeing is a couple which is what we normally see around launch time.
A hard shutdown like this points to an issue with your console.
What I would suggest is speaking with Xbox support to see what they can suggest.
Darko
