Tried everything to fix the issue and it still freezes when in CHEL or even customizing my character. Anyone know the actual fix for this
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I resolved my issue by buying the xbox x. I have no idea why the series s is having the issue but since getting the x I have never had the issue since.
I resolved the issue by buying the xbox x. No clue why the series s did this but haven't had any issues with the x
- EA_Aljo
Community Manager
I'm glad you got this resolved. It's unfortunate it meant buying a new console though. I have a friend on my WoC club that has had no issues with his Series S so far, but it does seem the Series S consoles have more issues than Series X. Regardless, hopefully, we can get this reproduced and addressed in the future.
- EA_Aljo
Unfortunately, we haven't been able to reproduce this issue. Without that, we won't be able to get it resolved.
