Can't do anything "Hard-Lock"

This is exactly my same issue, thank you for uploading a video, hopefully they see this and push out an update!

Hey there, are you still encountering this issue?

In the video, is the map automatically closing?

Hi, I have the exact same issue, the menu closes as soon as she's done with her sentence and then the cycle repeats. and it is impossible to keep playing because the character gets locked in place.

I have the same problem and have not been able to fix it

Hey I have the exact problem. I reinstalled the game 4 times. Made new accounts and I get stuck in this loop everytime!

Hey, having the exact same issues as in the video, it has been going on like this for about 4ish days now. The map automatically closes and the voice line repeats itself endlessly with seemingly no way to exit or progress past.  It seems to be stuck on opening the map and repeating the voice line like in the video.  

Thanks for responding.

Yes, it’s still happening. I tried relaunching and reinstalling the game, but nothing seems to work. As for the map closing, it’s not closing as if you were to exit out of it — it disappears, but you’re still on the map menu. And also, if there’s already a bug report you know of where someone is working on this issue, please drop a link to it so I can keep myself updated on possible solutions.

Enabling subtitles should get you around this for now.

You can access Accessibility settings from the Press Start screen, just change them from Off to On.

If this works for you, please let us know.

(The video was really appreciated, thank you!)

Hi, thanks for your help.

Enabling subtitles finally let me get around the issue.