Ideas

Starfighter216's avatar
Starfighter216
New Spectator
9 days ago

countless connection errors

for the last 4 months, i have been unable to play skate on my xbox, or any ea game for that matter.

whenever i open skate, i hit A to start, and after a few seconds i am shown an error screen. the actual error varies between a few separate but similar errors. these are:

error code 852146987

error code 1478078408

error code 2693768904

error code 3463510556

i terms of troubleshooting, i have tried everything i can think of:

-uninstalling and reinstalling 

-power cycle the console

-clear console cache

-connect directly to the router via ethernet

-disconnect and reconnect from the wifi

-tested all parts of my internet which all came back working

-attempted to hotspot from my phone

-spam starting the game which is a fix for a similar bug in battlefront 2

i am sick of not being able to play this game, especially since i have played 250+ hours of this game and it needs to be fixed.

accessibility
launching
technical issues
xbox

3 Comments

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Ok, so using the same connection but a different device allows you to connect on skate.?

  • Starfighter216's avatar
    Starfighter216
    New Spectator
    4 days ago

    yes, it was the exact same error and it did not connect.

    battlefront 2, i’m not sure what the error code is 

    as an update i also installed skate on my laptop and i was able to run it on that.

     

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hi there, I'm really sorry to hear that. I get it's really frustrating not being able to play the game for so long, especially after trying all those steps. 

    When you tried it via Hotspot, did you get the exact same error, or did it connect for a while? Also, which other EA games can you not connect to, and what error message do you receive when trying to access them?