Freezing/Black Screen

Since season 3 that started to happen but since season 4 it’s almost impossible to play the game. 
im even scared to start a task, join a group or leave the group, that’s so frustrating. It happens doing whatever, it could be moving to a fast point, going to the island or city. 
It’s becoming impossible to finish the task or get blue tickets as I couldn’t join a group or yes but as soon as they/I start the task it just get the black screen. I’ve tried this with the last task of the event 3 times then shut down the ps4 as it no possible. 

I already did all the steps they say on the website, licences, delete the game and none of that works. 

Please solve this, I feel I payed premium pass for nothing as I can’t play