As the team continues to work on various softlock issues, they have identified a fix for being stuck on Isle of Grom.
This fix was rolled out with update 0.27.7, however, for those stuck it may not have retroactively fixed the issue.
Overnight (Oct 8), a fix was pushed for those still stuck on Isle of Grom and we've seen reports of players logging in and being automatically pushed to San Vansterdam.
If you still stuck on the Island after completing the tutorial (Ferry won't show up), please post the following:
Platform
Username in-game
Other softlock issues will be moved/removed. This thread is specifically to catch those stuck on Isle of Grom.
Ideas
MEGATHREAD - Stuck on Tutorial Island
26 Comments
- bruzha12 hours agoNew Spectator
my game is bugged ima add a clip
username bruzha
- Y0Urec7 days agoNew Spectator
YOUrec
PC
I'm stuck on a training island, and the narrator tells me to turn on the map, then he leaves the map and wants me to do something on the map again, then he kicks me out of the map to say the same thing over and over again.
- SkrillzOnPC2 months agoNew Spectator
Username:SkrillzonPC
Platform: PC
- El_ChinoLPM3 months agoNew Spectator
Hi, I am stuck at the Tutorial Isle
platform: steam
id: MMMM PATAS - hermobestia3 months agoSeasoned Spectator
PlayStation
username: hermobestia
please help! I bought the founders edition and haven’t been able to leave the island since launch :/
- yearboy12343 months agoNew Spectator
I get kicked out of the game after 2 minutes of playing. My username is Leomud. Hope you guys can fix it
- CrazieRR243 months agoNew Spectator
I'm on PC and after MANY crashes I could barely make it through the character creator, only to be met with a long loading screen, then an empty black void with the compass unmoving at the top, with only the start/pause menu useable. Since then it has not launched again even ONCE. Clearly this is a big issue here, more than just making it off the island but even getting TO the tutorial itself. I want to play this game but to go through all of this just to get the game running is insufferable.
- nas200003 months agoNew Spectator
Stuck in tutorial after the grinds still cant even load into the game and if i do its just a white screen tried through both steam and EA nither worked
- TTV_Fozzyy3 months agoNew Spectator
A couple seconds after getting the board on the tutorial island my game crashes. If I skip the dialogue of the board it still crashes.
Platform: Steam
Steam ID: https://steamcommunity.com/id/DatFozzyy/
EA Username: FozzyyLad
Played on steam and the EA launcher, same crash on both
Crash Message is "Failed to Allocate Memory".
I have 64gb Ram and a RTX 4 series card so that shouldn't be a problem.Been trying to get this to work for almost four hours now.
- Santtu_plays123 months agoNew Spectator
when i pick up the board on starter island the game just crashes.
platform:pc
username:santtu_plays12