Paid currency displayed as free currency

Hey there,

The team is looking into two main issues right now:

1. In the in-game store, some players are purchasing Product Boxes with Rip Chip and are being charged SVB for unwanted items in the background. This is not expected behavior, a fix is coming tomorrow.
2. In the skate.Pass, some players are unlocking free or paid track items with Tix and are being charged SVB for unwanted items in the background. This is not expected behavior. We don't have a fix yet but we are working on it.

If you are affected by these, please leave your details in our dedicated Megathread.

MEGA THREAD - Getting Charged SVB for Rip Chip or Tix Items

-Groguet

EA_Groguet​ why hasn’t the problem in the original post been recognised? 

partajmannen2​ Thanks for sharing the information requested. Could you please confirm which platform you are playing on? 

This is on PC, was playing through steam. (I did however buy my SVB back in the playtest on the EA app, also PC)

Still no real update. thanks for stealing my money EA.

Cara isso aconteceu comigo a única diferença é que eu estava resgatando os itens do passe

now into month 2, still no info

Same. What a mess. Looking forward to EA compensating users for the unintended, extra charges

PS5/CaptColorado

Nearing month 3 now, what is going on?!