Ideas

K5nobi5's avatar
K5nobi5
New Spectator
8 days ago
Status:
Resolved

Could not attempt Journey (5 stars level) for Cassian even with reqs

Hi! 

I decided to upgrade the star levels on my era characters before the era finished. 

I got them all to 5 stars and level 85. The journey guide said I was able to attempt. However when I clicked on the bottob to start it said the event was closed. 

But it was clearly open. I started trying with plenty of time to finish the event but it still would not let me in. 

I bought $50 worth of crystals to bring my characters up and now I don't have Cassian at 5 stars and I don't have the 3 kyber LSTs. 

The crystal purchase was a waste without the grand prize. 

The in-game timer said there was still time on the clock to attempt the battle. If the battle was already locked then it should have stated that in game and I would not have bought crystals to attempt this. 

I added screenshots. The timer for the event was initially longer than shown when I first attempted. 

Edit: Please see my comment below as well. My era level 85 characters did not get their level 8 abilities meaning no zetas. Screen shot attached. 

6 Comments

  • K5nobi5's avatar
    K5nobi5
    New Spectator
    15 hours ago

    EA_Gunner​ Hey Gunner. Looks like you changed this from new to resolved. But I did not get the in game changes for the zetas etc.

    Could you give me a bit of an update on what was actually resolved? 

    My ally code is 961-338-559

    Thanks! 

  • K5nobi5's avatar
    K5nobi5
    New Spectator
    1 day ago

    I did not count on the risk of the timer not actually being accurate. 

    And I did not believe there would be any risk that I would not get my zetas applied either for characters at era level 85. 

    Clearly a bug to be rectified. 

  • crzydroid's avatar
    crzydroid
    Hero (Retired)
    1 day ago

    While I don't disagree that displaying a timer should honor what the timer says, waiting until the last five minutes is pretty bold and risks a lot. 

  • K5nobi5's avatar
    K5nobi5
    New Spectator
    2 days ago

    At this point the biggest gripe I have is the missing zetas for all of the characters! We are talking a lot of materials missed even though I paid to my characters to era level 85. 

    The era level is shown on screen and my lack of zetas is also shown. 

    And I would like my 5 star Andor and zetas for him also. And the missed kyber LSTs. 

     

    Please help! :-)

  • K5nobi5's avatar
    K5nobi5
    New Spectator
    8 days ago

    I found another bug that may be associated with this same issue. 

    All of my era characters are missing their level 8 abilities even though they were at era level 85.

     I have screenshots of this as well.

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