Missing rewards from Temple Guard tier 1 event
I was directed to post this from support chat: On June 3, 2025 when the Temple Guard event was first running, my game experienced an "Error Code 3" during combat of the Tier 1 battle. I believe this was due to opening my guild chat as the auto battle was active. As a result the game crashed and had to be rebooted. Upon reloading, the event was marked as completed, but I did not receive the 55 shards. Because of this, I couldn't do the Tier 2 battle of the Temple Guard event, and also have been locked out of subsequent events that require the Temple Guard, as I didn't receive the rewards and thus cannot unlock the character. Attached are screenshots that prove the event is "complete" but I only have 1 shard for the character, which I got from a free pack that same day. I would like to get the 55 shards that I should have, at a minimum... Ideally the total shard count from both the Tier 1 and 2 missions. Or failing that, have this event be reset on my account so that I can actually do it on future event reruns.
Captured Executor Second Special Does Not Work
Leviathan Ultimate States : Limit one use per battle. Take control of the enemy Capital Ship, reset its cooldowns, and grant it a bonus turn. While controlled, you can't use Call Reinforcement and the cooldown of the Ultimate ability is set to max at the start of each turn. Allies recover 50% Health and have their cooldowns reset, and all enemies are inflicted with Fear for 1 turn, which can't be evaded, dispelled, or resisted. This ability starts on cooldown. The first time Sith allies are inflicted with 50 debuffs, reduce the cooldown by 1. Executor Second Special States : Bounty Hunter allies gain Potency Up for 1 turn. Dispel Outmaneuver and Stealth from all enemies, and dispel all debuffs from Bounty Hunter allies. Target ally recovers 100% Health and Protection. If the target ally is a Bounty Hunter, they gain Foresight for 2 turns, and if they are also a Tank they gain Taunt for 2 turns. On the attached picture "Exe.png" you can see, i took a screenshot as the AI was using Executor 2nd Special on AUTO. No healing whatsoever happens at all or the animation of it which should happen even if you are at 100% health and protection. You can see the animation on Executor but the animation on the selected target ally does not happen. If you play manually the healing and the animation happens as it should but the AI can't handle the targeting ? I'm not really sure whats wrong but it is a bug. Recreation : Play the Leviathan vs Executor battle as one does Capture the capital Use the first special so for the next turn AI has no choice but to use the Second Special Executor takes a turn press AUTO and see the bug happenLightspeed Bundle
I bought the Inquisitor lightspeed bundle and was told there was an error and given only crystal no inquisitors which is a terrible and lazy way to fix the issue instead of just granting me the characters I paid for. This “fix” doesn’t even remotely come close to the value of the lightspeed bundle I tried to purchase and was charged for.
Received the Incorrect Conquest Rewards.
After last conquest I should have ended at 348 sm-33 shards (if my math is correct for all 3 conquests) but I am currently at 323 sm-33 shards. I believe the issue lies in me receiving gold crate level rewards instead of red crate rewards from the first conquest sm33 was in. Is there a way to check if this was indeed an error that happened and if this error did happen could I receive the rewards I missed out on?
