Depa Bundle 2

While attempting to purchase the Depa Billaba bundle 2 the game immediately crashed, and when i logged back in i did not receive the contents of the bundle but instead received an amount of crystals (a little over 4k) that i assume to be roughly equal to $30 worth and i can no longer buy the depa bundle. this is not what i wanted, nor what i paid for and would like to know if i could receive the contents and have the crystals removed if need be