Ideas

New Spectator

1 day ago

Status:

Under Investigation

Game won’t load on mobile

Hello, my game is failing to load after updating and I keep getting repeated error messages saying connection isn’t good enough. My WiFi can load other internet required mobile games and I’ve tried launching the game with mobile data but that doesn’t work either. I’ve also deleted and reinstalled the game but no luck with that either

Im conscious that I’m missing GAC after already having to forfeit the first round due to this issue, as well as the remainder of conquest and possibly proving grounds if the bug isn’t resolved

my player ID is UIL6O511TbKOe6DL80T4OA

thanks in advance

gameplay issue

ios

5 Comments

owenmilky
New Spectator
1 day ago
Additionally my wifi is strong enough to use social media and streaming services without buffering
debaser361
Seasoned Newcomer
1 day ago
I have the same problem with the game
It takes ages to load different screens, if it loads at all. I want to play, but really cant like this.
All thats changed is the update of the game, not my connection.
yantoro09
Seasoned Newcomer
1 day ago
Im having the same issues. When connected to wifi, no problem at all. When im outside and on 5G network, keeps saying connection error. It all started after the recent update. Pls resolve this asap as its causing alot of inconvenience.
tw44me34uvos
New Spectator
1 day ago
Same problem here… I don’t think it has to do with a network error, as I’ve tried Wifi and cellular data and it’s still stuck in Loading cantina. I’ve also waited a lot for the game to start but nothing
EA_Gunner
EA QV Team
21 hours ago
Status changed:
New
to
Under Investigation