I see many players reporting the same issue. As of this morning, I can't start game with my account. I tried cleaning cache, reinstalling the game, reseting phone, nothing worked. The phone is Huawei Nova 5T. The problem must be on the other side. I hope this gets fixed soon. My guild members reported the same problem yesterday, I don't know why is this happening and how to get it solved.
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EA_UltraSlideEA Staff
We have raised this to the team for further investigation.
If this is still affecting you, please follow the below workaround steps that other players have reported working for them:
- Change the phone date to 11 Jul or earlier.
- Log in to the game
- Click on Settings (upper left ). Connection button is now available. Click on it and connect to your google account.
- You should now have access to your original account. You can now restore the date.
- EA_HighCommand
EA QV Team
This should be fixed now.
- EA_HighCommandStatus changed:NewtoFixed