Gear 12 Bundle Store Purchase Bug

I purchased the most recent (ended August 28th, 25$) Gear 12 Bundle which was limited to two purchases per account. After purchasing both I went to apply said gear to my characters and to my dismay none of the gear was in my account. How can I go about getting that gear? I’m not asking for a refund, merely the gear that was in the bundles going to my account.