Ideas
Hi! This is the help? I'm missing a star, and your stupid coworker says it's there! What **bleep**ing picture was that idiot looking at? What sad, sloppy **bleep** should I do? Should I pray to God? I've been trying to get this error fixed for 1.5 years, but I'm not getting any help! Lick my **bleep** along with Disney!
- EA_Claus15 days ago
Community Manager
I'm sorry our support team was not able to help you right away. It might be necessary to reach out again and explain the situation once more. From EA Forums, it is not possible to investigate this situation for you and look at the account.
What you're missing are the Tier 7 Yoda master challenge rewards, which are shards, not the character itself. Did you try to explain the situation to the Advisor you consulted with?
Also, it is possible the advisor meant the shards are in your inventory. Did you check your inbox?