Ideas

MichaelDa's avatar
MichaelDa
New Spectator
1 day ago
Status:
Not A Bug

Mobile Shows EA Account Bound, PC Shows Unlinked, Unable to Unlink

My SWGOH account has been successfully linked to my EA account on the mobile device, and everything works fine on the mobile side. However, when logging in with the same EA account on the PC side, the game shows that the account is not linked and cannot synchronize the progress. At the same time, when attempting to unbind the EA account on the mobile device (Settings → Association), the operation failed and an error message was displayed. This has resulted in me being unable to use the account on the PC side and also unable to re-bind it.

My Ally Code is 982-461-966, and the ea account I have bound is [edit: email address removed].

My in-game name is MichaelDan.

We look forward to receiving your reply. Wish you all the best.

2 Comments

  • MichaelDa's avatar
    MichaelDa
    New Spectator
    1 hour ago

    Customer service does not provide me with the information for the bound email, and even though I sent three emails asking them to verify which one is theirs, they still do not provide me with the email information. I want to know the solution.

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