Not receiving era currency for my rank

Yeah same here, not that I care ALL that much since I’m probably uninstalling this game after 8-9 years of playing consistently, but I spent the  money thinking it was a 1 time buy to get from 15-25 and so on. I realized too late that it was actually something you had to purchase multiple times to level your character but I still got high enough to get 10th in my shard and only got half the reward as well.