My Ally Code is 836 - 345 - 335, and I would like to report an issue with mod upgrades. This is related to mod calibration, where it is perpetually stuck in a loading screen at the same mod. This occurs every time I restart and log into the app when I try to access my mods - the same loading screen appears. After clearing caches, clearing data, uninstalling and reinstalling the app, the issue still remains. Now I'm not able to upgrade or slice any mod because of this issue. I've uploaded two screenshots to illustrate the matter.
Had reported this earlier several times with EA help chat in late September via my game-app.
Please help me to check how to resolve, anyone who can help. Thanks!!
Edited to remove Player ID.