Ideas
Trying to help you make sense of what you posted. You screen grabs mean nothing without context. Image 2026-06-15 043223 is of what? Your loaned unit calendar or someone else's? Same with IMG_0291 who's loaned unit calendar is this? Yours or someone else? Your photos are dated June 15th, here in Calif where CG HQ is, it's only June 14. So also clarifying the dates of the photos will help them.
Your screen shot of you being rank 11 means nothing to them. Are you an era level 75 R5, Ward, and Zeb with 3 stars or rocking the max level 95 7 star toons? What tier are you compared to your leaderboard mates? Is the top 10 all Tier 10 boss with rank 95 era toons and 95 loaned units and your 85 with 85 loaned units? Of course you're not going to compete with the top payers. Your end rank could also be attributed to your squad choice and RNG is what CG can argue. Scores can vary up to 30% +/- due to RNG.
Since players bought their original loaned units ranks by buying the pass+ and getting bonus levels for other spending such as getting rewards for completing the 7star character feats, could that be where you believe players got a boost? I literally see the top spenders on my shard have Level 95 loaned units and I am behind them being at Loaned level 88, which yes it sucks, but I didn't buy so I wasn't given advantage by CG.
CG will most likely also need your ally code to investigate. Do not give anything other than your ally code. And I do remember them posting a notice that there was an error, but it was identified and corrected within hours of the error occurring.
Hi, thanks for the comment CommanderBarcara
The image of placement is just to illustrate how this affects payouts as top 10 is 1500 more era currency, something I and many other players have missed out on multiple times directly due to being behind on the calendar.
As for the loaned calendar screenshots, they are from 2 different players, but they quite clearly show different days being claimed with the same expiration date in red at the top, obviously indicating the calendar is out of sync for players, there is no need to go into ep+ or marquee Loaned levels as they do not impact the calendar at all, so again are completely irrelevant here. (If you must know, its dated June 15th because I live in Aus, and the other screenshot comes from an American where its the 14th, though again this is irrelevant, the expiration timer is used to match distribution timing)
Lastly, yes, they posted about the visual bug which i clearly say in the post that this is not. Any other error has quite clearly not been corrected as its been near 20 days of this now.
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