Ideas

FennecGaming12's avatar
FennecGaming12
Seasoned Newcomer
14 days ago
Status:
Fixed

Temple Guard Datacron Refund

I fully leveled my Temple Guard Focused Datacron to level 15 before GAC lock-in and just got a notification in my inbox "giving" me another one, but I still only have the level 15 that I already spent valuable materials and currency to upgrade. Please correct the issue and refund the materials I spent leveling the datacron.

Ally code: 873-383-134

4 Comments

  • I have exactly the same issue and opened a ticket under “SWGOH Technical Issues”.  I am not requesting crystals but rather the resources needed to upgrade my focused datacron from empty to level 15.  This is because it was not my fault (it turns out it was bug) and I wanted the fact I spent money to get the datacron unlocked FOR the current GAC to mean something.  It costs roughly $100 (a little over) to buy crystals using the currently avaialble packs.  That’s to give perspective not a request for anything other than the resources (Mats, datacash etc) I used.  Thanks ahead of time.
    Name:  MINI LightSideRules
    Ally code:  646-435-634

    From my ticket:

    Temple Guard Datacron resources not returned | EA Forums - 12234227

    Temple Guard Datacron resources not returned
    I earned the Jedi Vanguard datacron prior to GAC so I used my own resources (Mats and currency) to upgrade it to Level 15 prior to lock in.  The inbox datacron you gave me REPLACED that focused datacron so I received no compensation for the reouces.  These are expensive - can you please refund those resources or upgrade a different focused datacron that I have to level 15?  Thanks ahead of time.
    Name:  MINI LightSideRules
    Ally code:  646-435-634

  • FennecGaming12's avatar
    FennecGaming12
    Seasoned Newcomer
    13 days ago

    That's great and all, but I already have the datacron at level 15. I don't need a duplicate. I want the materials I spent on it. I don't have two Jocasta Nus, and I don't have two Temple Guards. I would rather spend the materials on a different focused datacron. This is not a fix.

  • LightSideRules1's avatar
    LightSideRules1
    New Scout
    11 days ago

    As Fennec mentioned - We have the datacron and you can’t get 2 of the same focused datacrons.  The only way to make this good is to give us crystals, or mats = to the upgrade costs we used to take this datacron from level 0 to 15.  

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