As the title says. I tried to buy a guildmate the Malgus LSB, it didn't work, TWICE. The first time the game gave me the bundle instead, I got refunded for that. However, the 2nd attempt claimed it s...
Ideas
Hi, I purchased the Malgus LSB gift bundle for two guild members and they did not get them. Tried twice on each, and it shows up on my Apple Pay, but they haven’t received the bundle. One of the guild members is my brother, and the Wat LSB did go through, as did a crate of crystals… so I need them to get their bundles and a refund on the duplicates please.
Today I bought a gift for my guildmate in the game LSB – Malgus. However, my guildmate did not receive the gift, and Malgus was added to my own collection instead. How did this happen? I don’t need Malgus, it was supposed to be a gift.
User ID: 386-897-878
This happened to me as well but I tried multiple times for two different guild mates… and my account was charged. Need this fixed
your lucky you even got it I never even saw it in the store nor in game
EA_SutiiEA_DanaBEA_DennisEA_MahoniamichelrespawnEA_UltraSlideEA_ShrikeEA_CekielOoopsIBrokeItEA_Elryn
The in-game support is not responding.
I was gifted a light speed bundle from a guild mate, ally code 362-839-533
My ally code is 549-846-881
It has not shown up in my inbox and he and I have been checking for almost the last hour.
Is there something I need to do? I've tried restoring purchases, I've force quit the game, restarted my phone, and deleted and reinstalled the game. I checked for a game update in the Apple Store as well and don't find one.
Thank you for your help.Hello, I purchased the Malgus LSB for a guild mate around 11pm GMT on 20th August, and it hasn't been receieved by the recipient. Please could someone advise, as the payment is showing in my bank account.
My ally code is: 762-876-642
My name: Lore
His ally code is: 994-263-693
His name: Jambo93
Hello, I gifted a guildmate the Malgus LSB and he has not received it. When I try to gift it to him again, I see the 'Purchase Pending' error screen. The charge has cleared with my bank and the gifted LSB is paid for. He also logged out and back in and this did not work. Anyone else having this issue?
Hello, I gifted a guildmate the Malgus LSB and he has not received it. When I try to gift it to him again, I see the 'Purchase Pending' error screen. The charge has cleared with my bank and the gifted LSB is paid for. He also logged out and back in and this did not work. Anyone else having this issue?
The issue im having is that no one has gifted me the Malgus LSB. Sigh
I am in a similar boat. Guild mate bought me the bundle and he's been charged. Nothing showed up
Now like 3 or 4 days ago i bought the Malgus LSB for a friend but it was given to me by mistake. I have no use for him and i have not even touched him since he was entered into my inventory. Just please give him to my friend instead.
My ally code: 233 742 528
Where the Malgus should have went Friend code: 931 762 173
if you need further proof. @ EA
My friend of mine bought me the Ben Solo lightspeed bundle and despite waiting a while and refreshing several times, i did not recieve it in my inbox.
A friend gave me the Malgus LSB two days ago and I still haven't received anything. What can I do?
My ID: XMw_z4SDTQ-50LbidcFA4Q
The lack of help and responsiveness has led me to quit playing this game. I feel I can't trust the company with money after this.
I have recommended my friend pursue a refund for the unfulfilled gift.Update: I've been asked to log into my cases and resume a case but all get a never ending connecting screen.
Hey this is happening to me as well! I gifted the Malgus LSB to two different guildmates. EA help is unresponsive. My bank was charged for both LSB's and my guildmates haven't received them!!!
MY ally code 564-376-175Guildmate 1 252-238-619
Guildmate 2 866-731-146
I didn't get any responses until I mentioned I'm quitting (which I still am, I don't think there's anything that will change that...I feel like that at best there's a loss of trust and no attempt to win it back, and at worse there's a scam...$40 is a decent amount of money to a lot of people).
