Unable to join raid launched after guild merger
We just went through a successful guild merger (3 guilds into 2), and everything went surprisingly smooth, minimal churn, except for a problem with the raid.
A few hours after all of the incoming players, myself included, had joined the guild in game, the officers launched the Naboo raid. According to posts by devs, there was no longer supposed to be a cooldown on joining a guild and being able to join a raid.
Also, according to the troubleshooting tree that was in the EA help box:
“We no longer enforce a waiting period on players who have recently switched guilds, so you shouldn’t see any problems joining because of that.”
From all we can tell, this is a bug, but it’s not one that will affect many players, as most don’t change guilds regularly. I hadn’t changed guilds for years, except to lend a hand back when hAAT was hot.
15 of my guild mates missed out on the 130 million point guild reward box. I always pull the 6.2 million point personal reward, as I have been getting 6.9 million points total on this raid. Nice. I know.
I would hope that compensation would be to receive both guild and personal rewards that each player has historically received.
I provided screenshots of my past runs and totals as well as the guild’s total for the raid that we were unable to fully participate in. I could post them here, but it feels like bragging.
This seems like an easy case to me. Compensate and flag this as an error that hasn’t been fixed. Instead, I’m posting here, asking for upvotes to get EA/CG’s attention. That was EA help’s suggestion.
“I completely understand how you must be feeling as an avid gamer and would like to thank you for letting us know and also sharing that since we don't have any information on whether this is working as expected or if it is a bug, we've filed this as a bug report for review. In the meantime, there may be other players who have submitted similar comments or have similar issues on AHQ for you to upvote.”
The link to AHQ of course, redirects to this forum. You can’t believe how disappointed I was that nothing funny happened on the way here.
it is not working as expected. It is a bug. Thank you for your time. Thank you even more for an upvote that might bring this to the attention of the devs.