Every time I open the app and select my Google Play account it then pops up with Connection Lost: Your session has expired. message. I've tried uninstalling the app and rebooting my phone but no change. I am able to get into other games that use Google Play account.
Ideas
Unable to log in on Android
19 Comments
- Diamond603 months agoSeasoned Traveler
I am also able to get into the game using the PC client. It is only the Android client that continues to have the login/session expired loop.
- EA_Gunner3 months ago
EA QV Team
Status changed:NewtoTroubleshootingTroubleshooting EA mobile games:
- Tbodini3 months agoSeasoned Newcomer
None of this worked. I had same problem today and as I see on Reddit, I am not the only one. PC clients login normally, but Android phone doesn't.
The message is always the same:
"Your session has expired. Either another device has logged into this account, or it has been 24 hours since you last logged in."
"Reload" button and just it.
If I reload and tried again , it back to the same issue
- zw99zfvzoudi3 months agoNew Spectator
I've had the same problem for several hours.
- zw99zfvzoudi3 months agoNew Spectator
I've had the same problem for several hours.
- doytr773 months agoRising Novice
This is happening to me now, haven't been able to login for 2hrs. Tried, uninstall/install, tried clear cache, redid wifi, just keeps saying
"Your session has expired. Either another device has logged into this account, or it has been 24 hours since you last logged in."
No other device has logged into the game.
- a3tcmpzw66f83 months agoRising Novice
Same issue here.
I have tried clearing the cache, clearing storage, reinstalling app, rebooting phone. No effect.
I can only play as a guest on Android device.
This issue has been open for almost a week with no real help, let's go EA get some support on this!
- DarthTyranus83 months agoRising Rookie
Same issue here. Just started acting up for me this morning.
Tried restarting phone, uninstalling/reinstalling SWGOH, clearing cache, etc. of the things listed in EA-Gunner's linked site. Issue persists.
I am able to play as a guest account, but the google play connection is messed up.
- DarthTyranus83 months agoRising Rookie
Workaround - don't go through Google Play, use EA Connect instead. I was only able to find EA Connect if you start a new game.
Enter game as a new level 1 player, click on the green already have an account on the top left. Use EA Connect instead of Google Play. This will send you a code via email (same as with webstore). That worked and was able to get into the game.
- a3tcmpzw66f83 months agoRising Novice
Great idea!
This didn't work for me though. When I enter the code from email I get a generic error saying "try again"
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