Community ManagerIs this happening with old, or new photos?
The Graduation photo got in graduation on Apr/24/2026 and then uploaded to My Library.
Are you using a brand new save, or an old one?
Used pre-existing save but other one which uploaded to My Library.
What were you doing when this happened? (i.e. taking a photo out of your Sim’s inventory, swapping households, traveling)
Placed the house with the Graduation photo to a lot.
Are you actively loaded into the lot where the painting/photo is placed?
Go into the lot from World Manage then placed. Not active Sims there.
How were these photos taken? (i.e. paintings, with the camera, through the photo booth, or with the phone)
Not taken by me. That's Graduation photo.
For paintings, was this a custom paint from reference, or a normal painting?
Was the painting downloaded from the Gallery?
Did you add any filters to the photos?
No.
What quality is the photo or painting?
I don't know. Did the Graduation photo have the quality?
Play on PC via EA app, no MOD/CC, version 1.124.54
The Sims Team