Ideas

New Spectator

Can load into game and choose a word but can't load households

I was playing sims and got kicked off the game so I just simply reloaded it however now it will load into a game and I can choose a world to play in but when I select a family and it shows the loading screen then error 124:57d8944b:45f4f002 and to reload the game, I have tried this multiple times including restarting my Mac and nothings changed. I tried to place a household out the gallery and play that instead but it just did the same thing. I also did the repair button on EA before loading but again no change. How can I fix this?

1 Comment

puzzlezaddict
Hero+
4 months ago
BagsofChlo If you use any mods or custom content, please remove the Mods folder and delete localthumbcache.package, then try again to play.

If that doesn't help, please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see. Try again to load your main household, and if it doesn't work, look for a new lastexception. If you find one, open the file, copy its text, and paste it into a reply here.