Cannot Attend Graduation Bug

When clicking on the ok button to attend graduation from university, I get an error.  “The game failed to load.  Error Code: 123:8044e1e7:98fb7e49.  It is recommended that you relaunch the game. OK.” It skips graduation and does not give the option to attend again.  I restarted the ps5 multiple time and received the same error with multiple sims who were ready to graduate but could not attend graduation from either one of the universities.