Ideas

Queenoffnaf32's avatar
Queenoffnaf32
New Spectator
2 days ago

Can't collect prizes

Hello, I am playing the new event and my prizes can't be claimed because it says I'm offline but I am, I can't play the game when I'm not connected to the internet. So I don't know why it says im offline.

3 Comments

  • Tykler_J's avatar
    Tykler_J
    New Spectator
    2 days ago

    Im on xbox and having this same issue 

     

  • Muddyxx34's avatar
    Muddyxx34
    Seasoned Newcomer
    2 days ago

    I was having the same issue, but it’s referring to your EA Account. Go into settings and click log-in, then it should work!

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