On xbox one, since the latest Update.
I can not save any lots to my library, I have tested this online and offline, on different lots as well as a in a new game.
I always get the message "Server error. We could not process this Gallery request. Please try again later" like I said even when I am playing offline and just trying to save to my library, not the gallery.
Community ManagerHey there AgnesValravn
Are you able to access the Gallery at all, or are you seeing an error there as well as your library?
EA_Solaire I can access the gallery but I havent checked if everything works there, my library too and the game did autosave a newly created household to it without any problems.
I have tried uninstalling and reinstalling the basegame, deleting all saves from my console and resyncing, removing my xbox account and adding it again, deleting resi rentals from my library, power cycling my xbox, NOTHING worked.
And here is the weirdest thing: I CAN save lots to my library when playing on my other xbox account (offline), so it must be something on my main accounts game that is causing this.
Idk what to do anymore tho....
It is working again!
Im not sure why tho, my best guess is that it didnt sync correctly the first time (after I had removed and re-added my account) cause I had to sync it a second time (after noticing my event rewards were missing).
Still dont know what caused this in the first place tho.
Please use this thread if if this issue continues to happen: Server Error whenever I'm upload to my personal gallery | EA Forums - 11933528
Community Manager
