Re: CAS infinite loading screen after 23. 07. update

So I was trying to play as usual, nothing seemed wrong at first, and then I tried to open CAS to check and see if anything new was added and the loading screen came up, so I waited...and ended waiting like 20 minutes and at first I thought it was a me problem, so I closed the game and tried again same thing happened so I tried to close and open the game again and try a new household same issue. I uninstalled it and tried again...same issue.

It seems to be an issue across the board with a lot of people so hopefully it gets patched soon..

When I try to open CAS, it simply stays on the loading page and two songs play in the background during the waiting time. The icons have been changed, the skills icon it's now the calendar and so on. I thought it was a problem with my mods, even with my cc's but I have done everything, I have cleaned it and I have updated some of them and nothing, it is definitely a problem with the new update of the sims. 

I disable my mod, it came up. then removed Nisa wicked cause it has caused problem in the past (I made a note for it) and now it is working.

I have removed all UI and mods that better exceptions has told me could be the error (said broken trait mods but did not list any). I removed all trait mods from my game (lot and CAS). still not working. Been trying to fix this for the last hour. Was excited to use the new copy and paste FINALLY since CC is so annoying to put onto every outfit; only to run into this problem.

I deleted WW and all its animations, I'm going to try opening the sims 4 again and see what happens

still can't open CAS:((

After the most recent update I tried going into CAS in order to add the new eyelashes and it refuses to load, and most recently it was just a white screen for about 10 minutes.

exact same for me 🙁

same, however i took out all the stuff in my mods folder and it started working, but i use my cc for everything lol so idk what to do 😐

Everytime I go into CAS, I’m met with a white screen that I can’t close out of unless I shut down my PC. This hasn’t affected any other aspect of my game, so I have reason to believe it’s because of the new update.

I  have removed all of my mods, adjusted the resolution, updated my mods, repaired the game, updated my PC, overall done almost everything I can think of to fix this, but nothing has worked. 

Same, I thought it was just me. 

i literally cannot use my game. sometimes it wont even open. its annoying.

I'm seeing that everyone is having similar problems with cas not opening, loading, or working period. Most people are saying it's the more columns mod, but I don't have that I only have Fairies vs Witches and MCCC (I haven't downloaded the updated version but I already saw someone say it didn't fix their game). I forced a shut down for my Mac last night and I tried opening cas again just a few minutes ago and it's still on the loading screen, after I restart my Mac I'll try repairing the game.

i thought it was just me!! i got rid of all my cc and script mods, and nothing has worked :( i think it may have to do with the new update because it only started for me after updating the game

me too! 

same for me. the sims 4 is just a buggy game and they dont care enough to check for these issues

I’m not sure if you have the More Columns mod downloaded. If you do, you have to go into your mods folder and delete it and the redownload the new version. Should work after that :)

I have uninstalled all my mods. It still has not worked. The only thing I can think of to help at this point is a patch or something 

Having the same issue got so much stuff excited to play everything loaded in great until I clicked new game and got the white screen of death 💔 I was able to close using task manager though

After the update on 7/23/24 CAS wouldn’t load. I would just be stuck on the loading screen. Today’s update made it even worse. I can’t even load a household. If I click on a household to play it goes to the load screen then brings me back out to the world map.  I don’t know how you can put out an update that causes this many problems, really disappointed.

I too have had nothing but issues, I thought the second update would fix the issues but now it's a whole bunch of different issues. I deleted any outdated mods, I updated any that could be, I don't have more columns in cas so that isn't my issue like some people's issue has been. I bought almost every pack on console, moved to computer version 3 weeks ago and have had to erase and download new cc 3 times already, as if it isn't bad enough that I'm repurchasing all their packs and yet all I get is problems, honestly at the brink of giving up on this game entirely, when I had crashes on my console all the time I stupidly believed the grass was greener but computer is no better.

I've been having the same issues when I updated my game on the 23rd, couldn't open cas couldn't make a new game. once I loaded it into one of my save games my toddler was automatically angry and couldn't click on the panels to see the inventory of their social bars or when they age up. I wasn't able to save the game or close it, so I had to use Task Manager to force close it. this update they did today didn't help at all my game is still the same. when are they going to fix this?!!?!😭

I was affected by the simology panel bug. That's fixed but now my game won't progress past the CAS loading screen. I can't even play the new expansion I preordered. What can I do to fix this??? Like what the heck

Cas still does not open and it's an endless loading screen making me have to cancel the game through task manager.

Yeah, I just tested mine and it doesn't matter if I go a dresser or edit my sims through the Worlds icon, it just sits there "loading", plays music and does nothing. I have to kill the game through Task Manager 🤬