I just bought the Cats & Dogs expansion pack and I experience the same problem... Which is unfortunate, as it's not an option that you can skip/ignore to use the rest of the gameplay.
All the options are there: I have two automatic food bowls and one manual bowl. I can fill them, but the dog just goes over to stand there and is not eating. It keeps giving the pop-up that the dog is hungry. I can call him over to eat, but he still doesn't eat. He also doesn't accept treats.
My cat (kitten) in the same household does seem to eat, as she doesn't get the pop-up that she is hungry.
I have no mods, only the following expansion packs:
- Cottage living
- Get to work
- Cats and dogs
I see the status of this issue is set on 'needs info', does anyone know what information is needed for this issue to be investigated?
Edited to add: I am playing the game on PC through the EA desktop app.