Ideas

Stephanie132392's avatar
Stephanie132392
New Spectator
1 year ago
Status:
Under Investigation

Certain Items look broken/invisible (Intel Iris XE, DX9)

The lockers are completely black, they still function though. Here's two photos in case someone knows why it happened. 

Ps: I don't have mods nor cc installed. 

Edit By Crinrict: Adjusted Title fit bug report at AHQ

74 Comments

  • crinrict's avatar
    crinrict
    Hero+
    7 days ago

    Seems you have a different graphics chips than the one this usually occurs on but your drivers are very old. Not sure if there's newer ones for this particular card.

    Can you check if Asus offers you new drivers ?

  • 2424narunaru's avatar
    2424narunaru
    New Spectator
    7 days ago

    Thanks for checking.

    I’ve updated the graphics driver using the latest one available on the ASUS support page for my model (X421DAP).

    The driver version is now V30.0.13044.13001 (2022/06/30).

    Unfortunately, the issue still occurs:

    the High School lockers turn black when placed indoors, but display correctly outdoors.

    Please let me know if there’s anything else I can test or provide.

     

  • crinrict's avatar
    crinrict
    Hero+
    7 days ago

    Are you using DX9 or DX11 ? Try if switching that makes a a difference

    Edit: to be sure they are recognized if you place them outside?

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