Console tattoo issue

I’ve had to hard-close the game four times in a row now on Console just because I tried to give my Sim a tattoo. The second you open that page, the whole thing just freeze. None of the controller buttons work, you can't click "apply," and you can't even back out to the main menu.

The only "fix" is to literally close the app which is ridiculous. I’ve actually put money into this game for the business and hobby pack, and I can't even use the Tattoo in the gallery. It’s impossible to play like this! Fix it!