Ideas

velvet_tay's avatar
velvet_tay
6 days ago

Crashing After Placing Certain Items in Build and Buy Mode (PC)

In build and buy mode, placing certain objects causes the game to freeze then crash. In particular, I have found that the new base game cabinets, dream home decorator desks, and lockers are a few stand out item, but a few others also cause this. This lost me a few hours of time because I hadn't saved recently.

5 Comments

  • crinrict's avatar
    crinrict
    Hero+
    6 days ago

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

  • crinrict's avatar
    crinrict
    Hero+
    4 days ago

    Hi velvet_tay​ 

    thanks for posting. This is a known issue for your graphics chip.

    Either try to update your drivers or switch to DX11. 

    I merged your post with the main thread.

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 5 months ago