Solved
Downloaded Cats and Dogs pack and it's gone
Hi. I downloaded the Cats and Dogs expansion pack, Wednesday May 7th. I went in today, about 35 minutes ago and I realized that when I created a new household, I couldn't add any pets. I set it up (because I didn't want to lose the household) and got out and looked at my other saved households, and it said I couldn't play them because I didn't own the C&D pack. But I made the household, I vividly remember. And I played it yesterday at 7pm! Do you know what happened?
In that case please reach out to the live support team so they can review your billing information a bit further and see what's going on with this purchase.
