20045650
3 months agoSeasoned Newcomer
Downloaded Cats and Dogs pack and it's gone
Hi. I downloaded the Cats and Dogs expansion pack, Wednesday May 7th. I went in today, about 35 minutes ago and I realized that when I created a new household, I couldn't add any pets. I set it up (...
- 3 months ago
In that case please reach out to the live support team so they can review your billing information a bit further and see what's going on with this purchase.