Hi everyone ! I currently have a pop up of a error code when i want to play with my current family. Can someone please help me fix it ? I can’t play at all :( !! I do have mods
Ideas
It happened after updating the game. After selecting the "new game" option, I started over and created a new sim. I placed the sim somewhere, and when I tried to play the game, it gave me an error code. When I tried to play with any family, it gave me an error code every time. How can I solve this problem?
error code was written like this:
The game failed to load. Error Code:
123:259a6556:5e24aec7. It is recommended that you relaunch the game.
Hi nevramirayz
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.
Read First
- EA_Cade12 months ago
Community Manager