Older Sims disappear from genealogy
I can't understand why some Sims disappear so abruptly from the genealogy. The attached screenshot shows that only two sims are still present in the genealogy, but they were three. Essentially, an entire branch is missing. Is this actually a bug or is it intentional? Please, can someone help me solve this? My game is updated to the latest patch and I don't use any mod/cc. Update: all my sims have their grave in the cemetery. I've ALWAYS controled them after sending them to the beyond (life and death dinamic) and until the previous patch the genealogy was perfectly matched to my lore. I just don't understand why one of them is disappeared, despite I have its grave. Note from EA_Solaire: Hello all, If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)? If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472 Thanks!710Views127likes12Commentserror code 30 when trying to save
For the past two or three days, I've been unable to save my game. At first I was getting error code 34, and I thought I fixed it because after getting rid of CC that I thought might've been the issue and clearing my cache, my game went back to normal. But today, I was working on a new house, went to save, and got error code 30. There was only one piece of CC in the house at the moment, so I removed it from the house and tried both saving the game and saving my lot to my library, but I got the error code again, and the lot won't save to my library, so I can't even just move it temporarily to the library, exit the game, and try to fix the issue. I'm just confused and concerned, since this is a family I have been playing and working on since 2019, and am afraid something is wrong.85Views0likes3Comments[RL] Save Error 423:<various numbers>/Issue with Secret
Hi everyone, I encountered an error while trying to save my game in The Sims 4. The error code displayed was: 423:2a7d5db5:f4062171. After the error appears, I’m unable to save my progress. I’m playing on Ondarion. Has anyone experienced something similar or knows how to fix this? Thanks in advance! Edit By crinrict: Added Tag to Title, Adjusted Title, added LE1KViews18likes29Comments[RL] Sims in Dynasty suddenly despise each other
Nothing happened -- just all of a sudden every single member of the dynasty, including my dynasty head's mother and father, are at 100% enemy. Tried using cheats to reset their friendship to 100, when I hit play, it immediately went back to 100% despise. Tried changing dynasty ideals and interests, nothing. I'm furious - I paid $40 for this. No mods. Edit By crinrict: Added Tag to Title, Adjusted Title Note from EA_Solaire: Hello all, If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)? If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472 Thanks!2.2KViews57likes36Comments[S] Sims dying from overheating in chilly weather
I’ve purchased the Life and Death pack, started to play with one of my sims and all of a sudden, while she was in Ravenwood nightclub, she died from overheating. That was strange because the temperature in that world is always chilly. But she’s a witch and I thought it was because she had used to much powers, so I didn’t bother too much. But yesterday I transferred her sister in the household to play with her as well. She’s only human btw. They were at a party on the river shore and once again, all of a sudden, without notice, I get the notification that she’s overheating. I try to get her in the water (even tho it was raining and again it was chilly) but she was already dying. This time there was no reason at all for her to die like this and since I never had a sim dying from overheating before I got the new Pack, I guess it may be related. Edit By Crinrict: Added Tag to Title, Adjusted Title Note from EA_Solaire: Hello all, If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)? If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472 Thanks!1.2KViews17likes25CommentsSunbathing Cancellation Crashes Game
After the third time it happened i realized my game kept crashing if I was the one cancelling the sunbathing interaction. The game will freeze for a second, then the game completely closes out after cancelling a sim sunbathing. Along with it causing long loading screen times, or it being stuck on the loading screen for seemingly ever, if i don't close the game, the Plumbob will keep spinning but it will never actually load into the game. Overall, the game has been super laggy with my sims not fully being able or doing the tasks put in queue for them. Also pictures that are taken and then framed for the duration of which you're playing, the picture will show, but the next time you load in and every time after, the photo remains black. The last thing, almost every time i end up with a JavaScript error code when i close out my game, I'm not sure on the cause of that. Any answers or fixes would be greatly appreciated, Thank you !11Views0likes2Comments[GALLERY] 'Timed Out' error when saving lot to Library/Gallery
What is happening: Prior to the Jan 13 update, I received a generic "server error" when I tried to save lots to my gallery. Following the patch notes that said that this issue was fixed, I went through some of my lots to back them up to my library with my updated game. Attempting to upload a lot now gives me an error message reading "Timed out during upload. Please check internet connection or try again in a minute." When I exit out from this message by clicking "Okay," I return to the window that allows you to set bedrooms/bathrooms and add a description to the lot before uploading. After a minute or two, I then get a green pop-up notification in the corner that the lot has been saved to my library, and it is indeed there when I check. I have not yet tested this with the "Upload to Gallery" button, only the "Save to Library" button. What I expect to see: I think it would be more useful to just have the "uploading to Gallery" loading animation for longer if it is just continuing to upload it in the background, as it's more reliable than getting an error message and then it actually working a couple of minutes later. Packs: All except Get Famous, Dine Out, Outdoor Retreat, Journey to Batuu, Fitness, Spooky, Cool Kitchen, Perfect Patio, Bowling, and some of the kits Mods: MCCC, TOOL, Better Build Buy Edit By crinrict: Added Tag to Title, Adjusted Title6.1KViews174likes145Comments[PLEASE READ] Save Game Corruption
Please read the first post carefully and post in the thread that reflects your issue best. Go in order from top to bottom if you see multiple of the symptoms. The top ones are more specialized as the bottom ones. Please feel free to use this thread for general discussion of the issue, but note that this thread is NOT being tracked by Maxis any longer. The threads linked below are being actively investigated. Please follow them for any updates. Problem The save game starts to disintegrate itself. Lots start to get deleted, causing endless loading, loading into empty lots or Error Codes 800/801. Where to post It seems that in order to better track the causes for this issue, separate threads are needed. You do not need to repost any info you already posted here. There are currently different issues so please use either of these going forward. Make sure to read through the first post of each to be sure you’re posting in the correct thread. If you get a White screen after loading into world with an R-rental, please use this thread: White Screen when loading world (Patch 1.109.207) If your save is corrupting and you have a lot of r-rentals in your save game, please use this thread: [FR] Corrupted Lots/Houses disappear in saves with lots of rental units If you get Load Error 800 or 801, please use this thread Load Error Code 800/801 If your game shows all the neighboring lots as default/empty instead of the correct lot, use this thread: Neighboring Houses show as Default/Empty | EA Forums - 11903590 If you downloaded a specific lot from the gallery and that gives you endless loading/crashing when leaving the lot or trying to load into it, please use this thread: Endless Loading/Crashing when trying to load a certain lot (broken object(s). Please be aware that this issue isn't a corrupted save game. It's a corrupt lot. If you downloaded a few random lots from the gallery and you start to get endless loading with them, please use this thread: Placing lots from the gallery freezes game/endless loading If you're buildings are disappearing but the furniture is still there, use this thread: Floating furniture and building completely gone If you’re buildings are disappearing/reverts to base, you have exclamation marks or lamas on the map or the houses are different on the map and in the game (even after loading into the lot), please use this thread: Houses/Lots Disappear If you want to discuss repro steps with others, there's a thread you can use here: Save Game Corruption - Testing and Findings From 10 Years of Experience | EA Forums - 12541920 Troubleshooting The issue is really hard to pinpoint but there are a few things that can accelerated the issue. This issue is not mod caused but it can be influenced by mods and cheats, especially if you create lots of Residential Rental units in your save game. Save Game Size. The issue usually typically happens on larger save games. There are a few factors that contribute to save game size that you can keep an eye on Lots of huge houses with lots of objects: Try to keep those down. Consider using empty houses for set decoration if you don't play certain lots but want houses to make it look nicer Photos Sims take ingame. Try to only keep the photos you really like and that contribute to your gameplay. Delete everything else. Photos take up a lot of space in the save. Lots of Sims. The game creates Sims at abundance. Delete the ones you don't use from time to time. Usually there's nothing you can do once it starts happening. Update 2025/04/24 by Crinrict This is currently not on the laundry list yet but Maxis listed it as something that needs extended investigation Laundry List - April 24th, 2025 | EA Forums - 1211120653KViews150likes286Commentserror when loading into sims4
my game says error every time I try to load into my new save file household when I exit and relaunch like instructions say my sims are deleted and so is my edits for the house I have to recreate a new folder and it does the same thing over and over12Views0likes2Comments