Firefighters don't do anything

Same problem although the results weren't quite as bad.

Summer Holiday started a fire while she was cooking in the oven at the BFF residence. The fire alarm sounded and summoned the firefighters but they just stood outside on the sidewalk until the fire went out on its own. USELESS! 

The fire did go out on its own after burning the stove and a few other things, including the fire alarm. (Somebody thought it was a good idea to put the alarm directly above the most likely source of fire, where it would be the next thing to catch on fire.) Fortunately, it wasn't my Sims house, so she just went home after the fire was over. I expect that the house will be returned to its original state the next time she visits. 

If we're going to have firefighters, they should fight fires. We don't need them if they aren't going to do their job. 

In my game, the firefighter stood outside the house and tried to put out the fire, but to no avail.

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

Thanks!

What other info does EA need. Fix firefighters. They show up do nothing. Maybe allow players to pick npc for the role or all roles. It’s so frustrating.EA has archived this issue. It’s not solved. Also since Lovestruck they also dance when arriving. Come on how hard is it to fix this? And what info does EA you still need.? They don’t work. Period. Not the only thing that doesn’t work. This is just absurd that you keep marking stuff as fixed when they aren’t. 

I'm having the same issue. This game is ridiculously buggy.

Firemans will come after the fire alarm, but will not distinguish fire. They will only distinguish the sims who caught fire, but not the objects. no mode and cc installed.

If you're still taking save files, we just had this happen in a no-cc save. Random apartment, mostly one room. Called the fire department, but they just kind of stood outside, talking to the Sim. Finally we had to cancel the conversation they started to send her inside and handle it ourselves. They never even came in.

still an issue. im not sure why but there needs to be stricter pushing of the fire putting out interactions. burglars seem more responsive than firefighters ever were.