For Rent : maintenance issue

I’ve just recently gotten the for rent pack on a sale and started playing yesterday on my PlayStation 4. I’m having the problem of completing an event such as the electrical failure one and then it saying that the tenant took care of it. Then my sim gets the playful moodlet of getting away with it. This is frustrating and makes me not even want to play the pack anymore. It has happened a couple other times with different maintenance and emergency events, but this just happened and I needed to report about it because I’m so frustrated with the pack.