Ideas

Game crashes and bugs after the update of April 16th, 2026 on PS5

I actually thought that the new update would not cause any problems, because at first everything seemed to be running. But unfortunately, playing is pretty impossible. Every time I start the game, I have to click away all the info boxes for each pack I own before I can continue my game. I own almost all of them, so I have to click away a lot. And as I said, not only after the first start after the update, but really always when I start Sims. Well, and unfortunately I have to do that quite often, because the game crashes every time I try to save. 

I'm really annoyed! I haven't been able to play for months because since the updates last autumn my complete game score was ruined. Ongoing saving problems, void sims and pets, black fotos etc. I had just cancelled my 2500 hours score and completely restarted. And now after a lot of work to rebuild my game and that it was going somehow well again, everything starts all over again. Over 1000 € invested in a game that constantly causes only problems. It can't be!

8 Comments

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  • pldpz5fpnkl3's avatar
    pldpz5fpnkl3
    New Spectator
    4 months ago

    I've been having all of these issues too on the PS4. The crashing while saving one I've only been able to avoid if I save my game every 20 minutes and it still sometimes crashes.

  • My_Fireheart25's avatar
    My_Fireheart25
    Seasoned Rookie
    4 months ago

    For me it doesn’t matter fast I try to save, it crashes with every single save. So no possibility at all to save which makes the game unplayable at the moment.

  • MegzBick311's avatar
    MegzBick311
    New Spectator
    4 months ago

    I’m so glad I came here… I thought it was only me. I have to go through all 120 add ons every time it restarts! It freezes constantly so I have to do it multiple times. I just gave up on it and it isn’t even noon yet! It’s crashed 4 times today . So frustrating!

  • OllieHanSolo's avatar
    OllieHanSolo
    Seasoned Newcomer
    4 months ago

    Same here.  Very disappointed in EA in releasing something with such massive issues.  Did anyone bug test it?

  • cutlass76's avatar
    cutlass76
    New Novice
    4 months ago

    I feel they are doing this on purpose! How have we had years of playing Sims 4, AND NEVER had any issues with this??? UPDATE in March, I had Arabic instead of English!! EA is horrible!!

  • Marley-Fox's avatar
    Marley-Fox
    Seasoned Rookie
    4 months ago

    This is exactly what brought me here too. My game is completely unplayable. I'm on the ps5, so the excuse that its the introduction of mods doesn't fly. Its just crashed 3 times in 5 minutes. I also have the awful experience of the overwhelming guilt and shame of having every single kit, pack and  expansion etc thrown in my face every time I log back in to the game. Which I absolutely hate as I have all of the expansions and most of the other stuff lol. 

    Please ea this really isnt fair. How can we play our games again? I'm about ready to try and get my.money back for all of this as its completely 100% unplayable 

  • Marley-Fox's avatar
    Marley-Fox
    Seasoned Rookie
    4 months ago

    I will add though, that I was already having these problems and was really hoping this new patch would fix them. 

    Does anyone know if un installing the game and not re downloading business and hobbies is known to fix this? I'm sure ive read that this is the main culprit? 

  • Renf003's avatar
    Renf003
    Seasoned Newcomer
    4 months ago

    I went online to try to fix the issues on my PS4 and basically I was told it's the marketplace that's causing the majority of the problems. 

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