Game does not enter create-a-sim when giving a custom tattoo

When offering custom tattoos to nearby sims via the tattoo table, the game does not enter create-a-sim to create the tattoo. The sim getting tattooed is inside or outside of the household. The active sim starts giving the tattoo and the task wheel progresses until completion. Then the action ends without entering create a sim. Same situation whether the small business is open or close. 

I also tried removing the EA folder and restarted with a fresh game. Now, instead, it opens the pre-made tattoo picker window when selecting custom tattoos. (Then the game froze but that's not why I'm here)  

Anyway, I was hoping it would be fixed in today's update, but I'm still experiencing issues with custom tattooing in game.