Ideas

niamhbews's avatar
niamhbews
New Spectator
31 days ago
Status:
Duplicate

Game failed to load: 123:be378c837:938c06ee

First error code ever and I'm so lost!

Last time I played my game glitched and my sim who owned a small business didn't have the business appearing in the UI the only way I could open it was to use the sign outside, but that wouldn't let me close it. I decided to just save and close the game assuming it would sort itself out when I reloaded the game, but it didn't!

It won't let me load any of the household in that save as the same error code comes up each time. Other saves are fine its just this one (which happens to also be a legacy!)

Is there a fix or am I likely to have to wait until a patch?

I'm on mac if that's important to know? and I don't have any mods or CC installed

3 Comments

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  • Hi niamhbews 

    Did you remove your mods/cc or never have any ? Please always add a thread that for that info ?

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.