I am having a very similar issue. I have tried multiple different things to eliminate other possibilities but every time I try to delete a wall in build mode the game freezes and I can't do anything ...
Ideas
More info regarding this bug after the latest update: Items (new and already owned) can be placed, deleted and moved around, undo/redo buttons acts as intended, as does ctrl + z/y. After building walls (either in residential or public) items and walls cannot be deleted, placed or moved, undo/redo doesn't work alongside ctrl + z/y. I tried closing the game by pressing the three small buttons - > exit game -> exit game (not saving) and both menus just went away, thinking the game needed time to register and shut down I waited. After 2 minutes I realized the game didn't register it and I re-closed the game, but still nothing happened. I needed to use task manager to shut the game down. How come a new update just breaks the game further??
I'm having the exact same issue and it is so frustrating. I didn't have the issue before the latest update. I can move things around in build mode as long as i don't touch anything to do with the walls. As soon as i try to edit a wall, the game "freezes". You can still click on stuff, you can even leave build mode, but everything is just stuck. Then, it won't let you save or even exit the game.
Anxiously awaiting a response from EA for this to be patched or fixed!
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- EA_Cade11 months ago
Community Manager