Ideas

Sezzy49's avatar
Sezzy49
Rising Scout
27 days ago

Game is crashing after most recent update

I'm play on console/Playstation.  After the newest patch in June/2025, my game has been crashing more and more. Crashes while loading game, saving game, traveling, entering CAS, etc. It's been a real buzz kill having all of these issues, one after another. Patches are to fix, not break the game even more.

I love The Sims4, but all these game breaking "fixes" is making it harder to keep loving the game......... please fix this soon...please.

15 Comments

  • simplyBREEzy93's avatar
    simplyBREEzy93
    Seasoned Newcomer
    27 days ago

    Same thing here (Xbox One) I don’t have to be traveling or anything, simply playing the game at my household and BAM , back to my Xbox screen. Please fix this 😭 

  • DLLwsn's avatar
    DLLwsn
    Seasoned Spectator
    27 days ago

    I am experiencing the same issues on my Xbox One, only after the most recent patch. The game crashes whenever I attempt to play at 3x speed, complete a task in the current milestone in aspiration, or try to leave the lot or save my game. It's making the game totally unplayable, and it's so frustrating, I'm worried that if I keep pushing it, I will end up corrupting my files. 

  • Cpsimmer104's avatar
    Cpsimmer104
    New Spectator
    27 days ago

    I’ve had the exact same problem ever since the update, my game will be running fine in my own lot, haven’t loaded anything up and then it just goes to black and boots me to the Xbox Home Screen. I’ve tried everything to fix it I’ve unistalled then reinstalled everything but it’s still happening. So frustrating!

  • Snickerishh's avatar
    Snickerishh
    New Spectator
    27 days ago

    i have been experiencing the same thing! After the last crash, when i pull the game back up, ALL of my saved games are gone! My legacy families and new family Ive put so much work and time into ate all gone 😩. Please fix this 

  • loadingraquel's avatar
    loadingraquel
    New Spectator
    26 days ago

    I have experienced the same on Xbox one since the new update. I’ll play then bam right back to Home Screen. I have found I get longer play time if I save it as a new file and load in with that one off of the old one but it still will crash. I just save more and then get off after a few times of loading over and over. 

  • Motta283's avatar
    Motta283
    New Spectator
    26 days ago

    Omg this is happening to me too! I thought it was my Xbox messing up. But it’s just with the sims that it happens. 

  • YeeriYer's avatar
    YeeriYer
    New Spectator
    26 days ago

    I'm playing on PS4 and have also been having this issues, it use to not happen at all, but after this recent update my game has been crashing twice a day. 

  • pikapoo1106's avatar
    pikapoo1106
    Seasoned Newcomer
    26 days ago

    Also happening to me after the latest update. It’s inconsistent when it happens but I noticed it more often with specific households (I play rotationally so I have a handful) and only when I’m building from live mode, but not if I build from Managed Worlds. 

    once I get out of build move, I can play for a bit but then it’ll crash after 5-10 minutes. Me and my husband play at different times, same save. It seems to crash more for him but he also plays in triple speed. Also inconsistent on what households it happens with for him, and building from live mode also will trigger it.

     

  • asxhanti's avatar
    asxhanti
    New Spectator
    26 days ago

    same i play on my mac and every time i go to save my game it completely crashes. ):

  • 95NJ_Disturbed's avatar
    95NJ_Disturbed
    Seasoned Novice
    26 days ago

    Same and also play on Playstation. I've restarted the the game and console so many times in the past 2 hours I lost count. Gave up so I guess I won't be playing the sims today.

  • myrtlebeachh's avatar
    myrtlebeachh
    New Spectator
    25 days ago

    same here, but mine only crashes when im in cas or build mode.

  • vozrp6gicjua's avatar
    vozrp6gicjua
    New Spectator
    25 days ago

    This keels happening on my Xbox One. I specifically keep getting the "Hold on while we adjust your Sims 4 Graphic Settings" and then it crashes. like why

  • madampolarpop's avatar
    madampolarpop
    New Spectator
    24 days ago

    My game keeps crashing since the update as well. I haven't been able to play in a week. I lost my legacy family as well. I'm just about done with the sims 4. My game was flawless until all these updates, now it's always something. 

  • Alijedgaming's avatar
    Alijedgaming
    Seasoned Newcomer
    12 days ago

    Same, my game is crashing and I play on PS4. It usually crashes when I place a building down. It was fine before the update.

  • Rumour07's avatar
    Rumour07
    New Spectator
    10 days ago

    I have been having this issue as well. I play on PC and since the last update I've had more crashes than I've ever had before. It seems to crash most often when I try saving, but I've also noticed it will crash when my sims travel or sometimes when they get promoted (that last one might've also been because two of them were promoted at once). This is very frustrating for me because up until now, my game would very rarely crash and I would go weeks between crashes. Now I'm getting several crashes in a row in the space of ten minutes.

    Please fix this! I've been looking forward to playing with fairy sims for weeks; it's so disappointing that I might have to wait maybe weeks more before I can truly enjoy this pack :'(