Game isnt registering choices in a menu.

Sometimes when in a menu (like the fridge or getting a call from a child) the game wont register that a button is being pushed. The joystick works fine (can move selections) but you cant select or back out of any choices. Also cant switch sims, save, etc. Only way to fix it is the restart the console. Controller works fine outside of the sims game, so I really dont think its a hardware issue. Its been happening once in awhile for about a year, but it happened 5 times in the last 2 days. It makes the game almost unplayable.