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- crinrict4 months agoHero+
What security software are you using ? This is often caused by ransomware protection blocking user files so make sure to add Sims 4 as exceptions.
If this doesn't help, try deleting the options(.ini) file and let the game create a new one. You'll need to reset everything but hopefully it works afterwards.
- crinrict4 months agoHero+Status changed:NewtoTroubleshooting
- spazlady20024 months agoSeasoned Newcomer
mine has been doing the same as well. I just play on fullscreen windowed. And every time I restart my pc it reverts to fullscreen which causes my other two monitors to go black screen while Sims 4 loads up.
- crinrict4 months agoHero+Status changed:TroubleshootingtoDeclined
If my suggestion below didn't work, it's best if you post in The Sims 4 Technical Issues - PC | EA Forums
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Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 6 months ago
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