Ideas

jezysims's avatar
jezysims
Seasoned Newcomer
1 year ago

Grey Overlay Start Screen

Every time there's a pop-up when starting my game I click the 'X' to close it out and then there's a gray overlay on my home screen.  I can't click anything at all.  I have to force quit to get out of the game. I'm using a 2024 MacBook Air and have played without any issues until yesterday.

 

8 Comments

  • marogers18's avatar
    marogers18
    Seasoned Newcomer
    1 year ago

    The same thing is happening to me, and I was playing it with no problems last night. -

  • enigmaofamigara's avatar
    enigmaofamigara
    New Novice
    1 year ago

    currently happening to me too. i've seen people give the solution of pressing the escape key and getting out that way, but that's not working for me. 

  • marogers18's avatar
    marogers18
    Seasoned Newcomer
    1 year ago

    So I found a fix that worked for me. I went to settings and "other" and I made sure that for my CC, I unchecked where it says "show at start up" and now I get no popups and no grey overlay. 

  • megn1391's avatar
    megn1391
    Seasoned Newcomer
    5 months ago

    I'm the same -- sometimes it even takes two or three full 'quit's before it allows me to play!

  • Newcago's avatar
    Newcago
    Seasoned Novice
    3 months ago

    I dunno if this is universal or not, but the "escape" key no longer closes the advertisements for me, meaning I get the grey start-up screen 3/4 times that I load the game. This is getting incredibly frustrating lol. Can we at least get those advertisements removed until this is fixed?

  • Mak_Cheezy1229's avatar
    Mak_Cheezy1229
    Seasoned Novice
    3 months ago

    This drives me nuts. It started when they began the advertisement, and it makes me so mad that because of an ad, which is typically from a pack I ALREADY OWN, I have to start and restart my game multiple times just to play. So ridiculous. 

  • YTpigeonpoppet's avatar
    YTpigeonpoppet
    New Spectator
    1 month ago

    the only thing that solves this for me is starting the game offline then turning online on once in the actual game , it stops the popups !

Featured Places

Node avatar for The Sims 4 Bug Reports

The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 52 seconds ago
5,337 Posts