Ideas

Seasoned Newcomer

23 days ago

Status:

Under Investigation

[PC] Houses replaced with red X/Win Smart App control feature blocking game

updated game today and all of my families and towns are gone, the game loads at start up and the towns when entering to go to houses are gone with giant red X's where the houses and other community l...

cc or mods removed

EA_Solaire

Community Manager

22 days ago

Status changed:

Reviewed

Needs More Info

Hello all,

If any of you are still encountering this on the latest game version could you share your Electronic Arts folder?

You can find this folder under Documents-> Electronic Arts.

If so, please send me a DM with a link to your folder and video. Instructions can be found here: [INFORMATION] How to Send User Files to The Sims 4 Team | EA Forums - 5048472

Thanks!