I am having an issue with my purchased packs in The Sims 4.

Hello,

I am having an issue with my purchased packs in The Sims 4.

I bought several packs through the EA App, and they appear as “Installed” in the launcher. However, in the game, the content does not show up. When I try to access the worlds from these packs, I get the message: “World not installed. When this pack has finished downloading restart The Sims 4 to install it.”

I have already tried the following steps:

•⁠ ⁠Restarting the game and EA App

•⁠ ⁠Repairing the game

•⁠ ⁠Clearing cache files

•⁠ ⁠Reinstalling one pack to test

Despite this, the packs still do not appear in-game.

It seems like the EA App shows the packs as installed, but they are not actually being recognized or installed properly in the game.

Could you please help me fix this issue?

Thank you.